TestimonialsThank you so very much for getting back to me so fast! - Wendy This is great news. Thank you very much for following through on this. This is a great example of outstanding customer service on your part as a representative of Heart of the Valley Travel. I will be sure to share this story along with everything else you did for us in planning this trip. - Mark (The above comment is from a client after Heart of the Valley got them a refund from troubles during travel)
We had a great time! (in New York) Actually, we did see alot! Thanks again for all of your help! I believe in Travel Agents! :-) - Holly
Thank you for helping us plan an amazing honeymoon! It was so wonderful! Sometimes I think it was a dream! Thank You! - Abbey & Justin Thank you for all your help in planning our Alaska vacation. We had a wonderful time & were very happy with Royal Caribbean & all their staff. I liked that we did our land first & then the cruise. The land portion had a lot of moving around, packing/unpacking, etc ... so then the cruise was nice to look forward to! - Jim, Sheri, Brandon, Luke & Logan We LOVED Italy! It is almost hard to put into words, but it was just amazing. We thought it was beautiful, both in culture and in surroundings. We really liked the Colosseum, the Roman Forum, the Catacombs (extra excursion we took), Pompeii, and Tuscany (our favorite part!). Our favorite city was Siena - it was so cute and medieval to walk around in -- and then we loved our day driving around Tuscany to little walled towns. Just gorgeous.
Thanks for all of your help for our trip! We really appreciated getting picked up from the airport and having everything already set and ready to go for us. That took a lot of stress out. Overall no real hitches - just some adventures catching the right train and finding our way in the rental car in Siena. :) But overall it was just great. And thanks for switching our airline for us - that worked well, and Lufthansa was a great company.
-Bethany P
Dreams Puerto Aventuras is a phenomenal resort, this was the best we have ever seen! They have an outstanding kids program, however not as much in planned activities for teens. The resort was beautiful and I would highly recommend it! - Jon R.
Thanks so much for all your help in setting up our cruise in March. We appreciate all your expert advise and tie saving techniques to get our vacation planned! - Tim & Jill Thanks for all you did for Erin and I and putting up with our last minute call to change destinations because of the swine flu. It meant a lot to us. I can't tell you how many people complained about there agents, travelocity, and airlines about trying to get new flights and change from there original destination, and you handled it wonderfully and let us with no worries! We will always come back! - Dan & Erin We just wanted to say hank you so much for ding such a great job for us this year (and always) :) You make our travel experiences stress free & fun! St. Lucia was beautiful. Antigua or Belize on the docket for 2011!! - Kerri & Aaron I just wanted to say Thank You for finding us such a wonderful resort for our vacation. We had an amazing time and were not ready to come back after one week! The food was excellent and we really enjoyed the breakfast buffet and the Gourmet restaurant. We enjoyed the resort so much that we didn't even leave it once! Maybe next time we will venture out! The resort fit us perfectly! - Don & Missy Thank you soooo much for assisting us in our vacation planning. We had a fabulous time. The itinerary was perfect! I would not change one single thing. We saw so much and yet had time to do it all. Certainly we could have spent more time in any of the areas, but given the time we had we were able to see so much diversity in the landscape of California. I wish to also thank you for your card and voicemail message. You are a very conscientious agent. I could tell when working with you that you are sincere and care about those you serve and that has certainly proven to be true. Thank you Thank you Thank you Thank you! T. Koenecke P.S. I have told several people about your service. The next time we plan a trip you can bet you will be getting a call from us, every detail went without a hitch! You've been nothing but help for us. It's hard for Kurt and I, with our busy schedules at the gym and with our family, to find time to get flights. It's so much easier to just call you and let you do the looking and figure things out for us. You pretty much take on the pressure of having to travel! Any changes, you make seem like no big deal and have it fixed within no time at all. I will definitely keep working with you, because like I said....you make traveling easy! Not only are you fantastic to work with and completely know what you're doing but you're such a nice person...always happy (you'd think you never have bad days!) It's always a pleasure working with your company and we will continue to utilize your services! - Kurt and Erica We really appreciate all you have done for us. You're the best! - The Kelly's & The Casey's Just wanted to let you know, we appreciated all of the extra work you did. The trip was awesome! Thanks! - Randy & Deb Thank you so much for all your help and patience with me getting ready for the cruise. We had a wonderful time! I had so many questions and you were so helpful. Thanks again! - Sara Again, thank you for putting together such a lovely trip for my daughter and I. It was everything we wanted it to be and more. We have many memories to look back upon. I can't thank you enough. You did a wonderful job! - Anne We are writing this to let you know we had an outstanding time on our trip to Ixtapa, Mexico. Everything went smoothly. It was so nice to have all arrangements made ahead of time and the all-inclusive is definitely the way to go. We greatly appreciate all your help and time that you put into making our trip so great. We will definitely be in touch when we are ready for our next vacation. - Marnie & Bob Best time ever. This was the first Vic cruise we have been on and Tom and I both said this was one of our best vacations ever. As with all Vic events it is the people that make these events the best. A special thanks to Christine for putting together a great package deal and to thank her and Mandy for all the support and help they gave their customers all week. It took a couple days for us to dry out but now that it is Friday it is time to start all over again. Thanks to all for a great time. - Janet
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